Know exactly what’s happening with every order.
Orders Analytics turns your BigCommerce orders into a clear dashboard: profits, customers, locations and order status. It also gives shoppers a branded tracking page and lets your team leave notes and follow-up dates on every order.
Everything you need to understand your orders
BigCommerce’s built-in reports leave questions unanswered. Orders Analytics fills the gaps without spreadsheets.
Profit metrics
See revenue, discounts, shipping, refunds and taxes for any date range, so you know what you actually earned.
Compare two date ranges
Every filtered result can be compared with the matching previous period, so trends are obvious.
Orders on a world map
Show the country, flag and IP for each order, and see where your orders come from on an interactive map.
Powerful filters
Group and filter orders by customer, location, status and date range, and search every column instantly.
One-click exports
Export any module to CSV, XLSX, JSON or XML, and pick exactly which columns to include.
Follow-up dates & internal notes
Set follow-up dates on orders, then sort and filter by them. Add internal notes your customers never see.
A public order-tracking page your shoppers will actually use
Cut down on “where’s my order?” emails. Give customers a tracking page on your store and keep them updated at every step.
- Generate tracking numbers for each order
- Add customer-visible notes for every order status
- Notify shoppers when their order changes
- Works with ShipStation shipment data
- Recent-purchase notifications for social proof on your storefront
Your order is on its way 🚚
- Order received
Thanks! We’re preparing your items. - Packed & shipped
Note from the store: gift wrapping added as requested. - Out for delivery
Expected today before 6 pm.
Up and running in minutes
No code, no CSV uploads. Orders Analytics connects to your store through the official BigCommerce app integration.
Install from the marketplace
Find Orders Analytics in the BigCommerce App Marketplace and click install.
Your data syncs automatically
Orders, customers and locations show up on your dashboard, refreshed about every 60 seconds.
Explore, track, export
Filter, compare periods, set up order tracking, and share exports with your team.
See it in action
Watch a short walkthrough of the dashboard, filters, exports and order tracking. The app also has a built-in demo mode with sample data, so you can explore before connecting real orders.
Explore Orders Analytics
Guides to what the app does for BigCommerce stores, one topic at a time.
Frequently asked questions
Can’t find your answer? Contact support.
What is Orders Analytics?
An app for BigCommerce stores that adds a full analytics dashboard for your orders (profits, customers, locations and status), plus public order tracking and team tools like follow-up dates and internal notes.
Can I try it for free?
Yes. Every install starts with a 7-day free trial, and no credit card is required.
Can I add a custom order-tracking system to my store?
Yes. You get a public tracking page, tracking numbers for each order, and customer-visible notes for every order status.
Can my team add private notes and follow-up dates?
Yes. Internal notes are never shown to customers, and you can sort and filter orders by follow-up date.
How fresh is the data?
New orders appear within about 60 seconds.
Can I cancel anytime?
Yes, from the account page. You keep your plan’s benefits until the end of the paid period.
What happens when the trial ends?
Choose a plan to keep using the dashboard. Without a plan, most features stop and storefront widgets show a small “powered by” link.
What is EnhanceMyStore?
EnhanceMyStore builds software for online stores. Orders Analytics is our analytics and order-tracking app for BigCommerce.
Start understanding your orders today
Install in a minute. Free for 7 days. No credit card.