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BigCommerce order analytics, without the spreadsheets
Orders Analytics turns your BigCommerce orders into a dashboard you can filter, compare and search in seconds, so you can answer questions about your store without exporting a single CSV.
What you can see at a glance
BigCommerce's built-in reports are a good start, but merchants quickly hit questions they can't answer: which customers buy most often, where orders come from, or how this month compares with the last. Orders Analytics connects to your store through the official BigCommerce app integration and puts those answers on one screen.
- Filters that combine: group and filter orders by customer, geo-location, order status and date range.
- Two date ranges side by side: compare any filtered result with the matching previous period.
- Orders on a world map: see the country, flag and IP address of each order, and where your orders cluster.
- Search everything: find any order instantly by searching across all columns.
- Profit metrics: revenue, discounts, shipping, refunds and taxes for any period (see the profit report).
Built for teams that work orders every day
Follow-up dates
Set a follow-up date on any order, then sort and filter by it, so nothing waiting on a supplier or a customer reply slips through.
Internal notes
Leave notes on orders for your team. Internal notes are never shown to customers, unlike the status notes on your tracking page.
Exports when you need them
When a report has to leave the dashboard, export it to CSV, Excel (XLSX), JSON or XML with exactly the columns you choose.
How it works
- Install Orders Analytics from the BigCommerce App Marketplace.
- Your orders, customers and locations sync automatically and refresh about every 60 seconds.
- Open the dashboard from your BigCommerce control panel and start filtering. A built-in demo mode with sample data lets you explore first.
Try it on your own store: free for 7 days, no credit card.
Install Orders AnalyticsFrequently asked questions
Does Orders Analytics replace BigCommerce's built-in reports?
No. It adds what the built-in reports don't cover well: combinable filters, period comparison, an orders map, full-text search across columns, follow-up dates and internal notes.
How current is the data?
New orders appear within about 60 seconds.
Can I try it without connecting real orders?
Yes. The app has a demo mode with sample data, and every install starts with a 7-day free trial with no credit card required.